Newsroom

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the Immaculate Conception Day.

Please refer to the table below outlining the affected instruments:

* All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that in the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&&” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note:

• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone 248 437 3105.

Dear Valued Client,

Please be advised that the leverage on all US Share CFDs products will be adjusted starting from 4^th December 2023 to further optimise the competitiveness and improve the trading environment.

Please refer to the table below for adjustment:

*All dates and times are provided in GMT+2 (Server Time in MT4/MT5.)

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: [email protected] or phone +248 4373 105

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime would like to launch MT4 & MT5 Server Version Upgrade to the latest version from 25 Nov 2023 00:00 to 26 Nov 2023 23:59 Server Time (GMT+2) to provide a better and more reliable trading environment.

Latest MT4 Server: Version 1380

Latest MT5 Server: Version 3980

Server version upgrade will be completed during the weekend. Please make sure your MT4 and MT5 trading platform is up to date with latest version after 25 Nov 2023. You could check the version as follows:

PC: Open MT4/MT5 trading platform – “Help” – “About”

IOS: Open MT4/MT5 trading platform – “Settings” – “Settings”

Android: Open MT4/MT5 trading platform, then click in the navigation bar upper left – “About”

If it’s not the latest version, we recommend you uninstall the old version and download it again from PU Prime official website:

https://www.puprime.com/mt4/

https://www.puprime.com/mt5/

https://www.puprime.net/mt4/

https://www.puprime.net/mt5/

We would like to advise clients to manage their account and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from getting closed due to a margin call.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.