fbpx

Latest News

Keep up-to-date with the latest PU Prime news and announcements.

Indices Products Optimisation Notice

2022-05-9

Share

Dear Valued Client,

Please be advised that PU Prime is removing the suffix on Indices CFDs products from 16th May 2022. This would make it easier for clients to identify our Indices products on Market Watch thus improving clients’ experience.

Please refer to the table below for optimisation:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

If you use an EA/Indicator that requires products to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

CFD Rollover Notice for May

2022-05-6

Share

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

*All hours are provided in GMT+3 (Server Time in MT4/MT5.)

Please note:

  • • The rollover will be automatic, and any existing open positions will remain open.
  • • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Upcoming Weekly Adjustment on Index Dividend Notice

2022-05-5

Share

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div& <Product Name>&<Net Volume>”which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Server Upgrade Notice

2022-04-29

Share

Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers between 00:00 hrs. (GMT+3) until 18:00 hrs. (GMT+3) on April 30.

Access to MT4/MT5 accounts will not be available during the server upgrading period. We would also like to highlight that all orders would not be executed during the hours mentioned above.

Please note that deposit, withdrawal, data searching functions and account opening applications would still be available but there might be some delays. We recommend clients make proper arrangements in advance.

Cryptocurrency market will also be closed during the server upgrade maintenance. Pricing will be late open at 18:00 hrs. (GMT+3) on April 30.

Once the upgrade has been completed, access to MT4/MT5 servers will be restored.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Upcoming Weekly Adjustment on Index Dividend Notice

2022-04-28

Share

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div& <Product Name>&<Net Volume>”which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Share