Newsroom

Dear Valued Client,

Please note that in observance of the upcoming AU Daylight Saving Time on 6 April 2025, there will be changes to PU Prime’s trading schedule starting from 7 April 2025.

Kindly refer to the table below for the schedule of all the instruments that are subject to changes:

*All hours are provided in GMT+3 (MT4/MT5 Server Time).

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

Should you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime will be upgrading its Client Portal, IB Portal, PAMM Portal, PU Prime App and MT4/MT5 servers from 29 March 2025 00:00 hrs. (GMT+3) to 02:00 hrs. (GMT+3).

Gentle Reminder:

Access to MT4/MT5 Live and Demo accounts including through PU Prime App and PU Copy Trading will be temporarily unavailable during the important upgrading period.

All orders will not be executed during the important upgrading period.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App and the “Sign Up” button on the official website will be temporarily unavailable. However, the official website will remain accessible.

We recommend clients make proper arrangements in advance.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming early April holidays.

Please refer to the table below outlining the affected instruments:

*All dates and time are provided in GMT+3 (Server Time in MT4/MT5.)

Note:

• In the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.
• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please note that in observance of the upcoming EU/UK Daylight Saving Time on 30 March 2025, there will be changes to PU Prime’s trading schedule starting from 31 March 2025.

Kindly refer to the table below outlining the affected instruments:

*All hours are provided in GMT+3 (MT4/MT5 Server Time).

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

Should you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.